Security at TaxHakr™
Last updated: February 2026
1. No Permanent Storage of Tax Documents
TaxHakr™ does not permanently store your uploaded tax documents (1040s, W-2s, 1099s, etc.) on our servers. When you upload a document for analysis:
- Your document is processed in an encrypted, isolated environment
- Relevant data is extracted for strategy generation only
- The original document is automatically deleted after processing
- We retain only the anonymized strategy results — never the raw tax forms
You can request deletion of all your data at any time by contacting support@taxhakr.com.
2. Encryption Everywhere
In Transit
All data transmitted between your browser and our servers is encrypted using TLS 1.2+ (256-bit encryption). This is the same level of encryption used by major banks and financial institutions.
At Rest
Any data stored on our servers is encrypted at rest using AES-256 encryption. Database backups are also encrypted and stored in geographically redundant, access-controlled environments.
Payment Data
We never see or store your credit card numbers. All payment processing is handled by Stripe, a PCI Level 1 certified payment processor — the highest level of certification in the payments industry.
3. Infrastructure & Hosting
- Our application is hosted on enterprise-grade cloud infrastructure with SOC 2 Type II certification
- All servers run in private, isolated virtual networks with strict firewall rules
- Automated monitoring and alerting for security anomalies 24/7/365
- Regular infrastructure patching and vulnerability scanning
- Database access restricted to application-level only — no direct external access
4. Access Controls
- Role-based access control (RBAC) — team members only access what they need
- Multi-factor authentication (MFA) required for all internal systems
- All administrative actions are logged and auditable
- Employee access to production data is strictly limited and reviewed regularly
- Third-party integrations (Plaid, Stripe, etc.) use tokenized access — we never store your bank credentials
5. Application Security
- CSRF protection on all form submissions and API calls
- SQL injection prevention through parameterized queries
- XSS protection with content security policies and output encoding
- Secure session management with HTTPOnly, Secure cookies
- Rate limiting on authentication endpoints to prevent brute-force attacks
- Password hashing using bcrypt with industry-standard cost factors
6. Third-Party Integrations
We carefully vet every third-party service we integrate with:
- Stripe (payments) — PCI Level 1 certified
- Plaid (bank connections) — SOC 2 Type II certified, AES-256 encryption
- AWS (infrastructure) — SOC 2, ISO 27001, FedRAMP certified
- OpenAI / Anthropic (AI analysis) — Data processing agreements in place; your data is not used to train their models
We never sell your data to third parties. Period.
7. Data Retention & Deletion
- Uploaded tax documents are automatically purged after processing
- Account data is retained only while your account is active
- Upon account deletion, all personal data is permanently removed within 30 days
- Anonymized, aggregated analytics data (no PII) may be retained for service improvement
- You can export your data or request complete deletion at any time
8. Incident Response
In the unlikely event of a security incident:
- We maintain a formal incident response plan with defined escalation procedures
- Affected users will be notified within 72 hours in compliance with GDPR and state breach notification laws
- We conduct thorough post-incident reviews and implement corrective measures
9. Your Responsibilities
Security is a shared effort. We recommend:
- Using a strong, unique password for your TaxHakr account
- Not sharing your login credentials with anyone
- Signing out of your account on shared devices
- Keeping your browser and operating system up to date
- Reporting any suspicious activity to support@taxhakr.com immediately
10. Contact Us
Have a security concern or want to report a vulnerability? We take every report seriously.
- Email: support@taxhakr.com
- Subject line: "Security Concern" for priority handling
We are committed to working with security researchers and will respond to responsible disclosure reports promptly.